DoubleTree by Hilton Surabaya | Hotel in Surabaya

| 8.9 (451 Reviews) |  2 Bathrooms  27 Guests
Surabaya Hotel | DoubleTree by Hilton Surabaya

Hotel in Surabaya

Located in Surabaya, 1.1 miles from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the various facilities of this property are a shared lounge, a terrace and a bar. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. All guest rooms at the hotel come with a seating area. The rooms include air conditioning, a desk and a flat-screen TV, and some accommodations at DoubleTree by Hilton Surabaya have a balcony. All rooms will provide guests with a fridge. A buffet, continental or Full English/Irish breakfast is served at the property. At the accommodation you'll find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested. DoubleTree by Hilton Surabaya has a playground. The hotel features amenities such as an on-site business center and sauna. Popular points of interest near DoubleTree by Hilton Surabaya include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. Juanda International Airport is 11 miles from the property.

DoubleTree by Hilton Surabaya is located in Surabaya.

This 281 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Sports/Activities, Restaurant, and several others. This is a 5 star rated property and has over 451 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 281 Bedrooms Hotel if you want to learn more about this BedroomVillas.com.au place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This DoubleTree by Hilton Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Jl. Tunjungan 12, Surabaya, 60275, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Coffee house on site
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Fruit
Parking
  • Parking on site
  • Parking garage
  • Parking
  • Private Parking
Accessibility
  • Lowered sink
  • Visual aids (Braille)
  • Raised toilet
  • Visual aids (tactile signs)
  • Toilet with grab rails
  • Bathroom emergency cord
  • Auditory guidance
  • Wheelchair accessible
Activities
  • Nightclub/DJ
  • Kids' club
  • Playground
  • Sauna
  • Fitness center
  • Fitness
  • Cooking class
General
  • Designated smoking area
  • Non-smoking rooms
  • Safe
  • Smoke-free property
  • Facilities for disabled guests
  • Soundproof rooms
  • Air conditioning
  • Family rooms
  • Wifi in all areas
  • Elevator
Guest Services
  • Shuttle service (free)
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Airport shuttle
  • Private check-in/out
  • Tour desk
  • Car rental
  • ATM on site
  • Shared lounge/TV area
  • 24-hour front desk
  • Ironing service
  • Airport shuttle (additional charge)
  • Concierge
  • Room service
  • Laundry
  • Business center
  • Dry cleaning
  • Daily housekeeping
  • Shuttle service
  • Valet parking
  • Express check-in/out
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Pool bar
  • Shallow end
  • Swimming pool toys
  • Kids' pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Dear valued guest,, we are glad to have you and thank you for staying with us, kindly be informed that surabaya city council will hold a street carnaval along tunjungan street which is dubbed as “karnaval nang tunjungan.” the event is held on sunday, october 30, 2022 from 2pm to 9pm. the event is open for public, you are welcome to join the event, in conjunction with the event, tunjungan street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 october 2022, hotel guests will still be able to travel in and out through jalan gemblongan (coming to hotel) and from jalan tunjungan turns to jalan genteng kali (for going out of hotel). do expect heavier traffic along the way and please make ample time to travel during this event. should you need any assistance, our security team is happy to help you on your way to or from the hotel, should you have any concerns or inquiries, please do not hesitate to let us know by dialing gsm mobile at +62 811 3200 5302, and we will be more than happy to assist you, thank you and we wish you a pleasant stay!

Reviews

Value for money:
8.87
Location:
9.25
Staff:
9.39
Facilities:
9.16
Comfort:
9.2
Cleanliness:
9.2
Bordas
Sep 28, 2025 07:00:00 AM
Review Score:   10
France
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Guest Room
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer, Free toiletries, Bathrobe, Private bathroom, Bathtub or shower, Shower, Slippers

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm

Media & Technology

Video, Radio, Flat-screen TV, TV, Telephone

Outdoors

Balcony

Kitchen

Electric kettle, Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Deluxe King Room
Room Type: Triple
Room Size: 53 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Air conditioning, Smoke Alarm

Media & Technology

Video, Radio, Flat-screen TV, TV, Telephone

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe King Suite
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bidet, Bathtub or shower, Slippers, Toilet, Bathtub

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm

Media & Technology

Video, Radio, Flat-screen TV, TV, Telephone

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Executive King Room - Lounge Access
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm

Media & Technology

Video, CD player, Radio, Flat-screen TV, TV, Telephone

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Corner King Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bidet, Bathtub or shower, Slippers, Toilet, Bathtub

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Air conditioning, Smoke Alarm

Media & Technology

Video, Radio, Flat-screen TV, TV, Telephone

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
King Loft Duplex Suite
Room Type: Suite
Room Size: 102 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bidet, Bathtub or shower, Slippers, Toilet, Bathtub

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Air conditioning, Smoke Alarm

Media & Technology

Video, Radio, Flat-screen TV, TV, Telephone

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
King Room - Mobility Accessible
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer, Free toiletries, Bathrobe, Private bathroom, Bathtub or shower, Shower, Slippers

General

Laptop safe, Soundproof, Privacy curtain, Heating, Ironing facilities, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm

Media & Technology

Video, Radio, Flat-screen TV, TV, Telephone

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
Twin Room
Room Type: Triple
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm

Media & Technology

Video, Radio, Flat-screen TV, TV, Telephone

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Executive Twin Room - Lounge Access
Room Type: Triple
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Laptop safe, Privacy curtain, Heating, Ironing facilities, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm

Media & Technology

Video, CD player, Radio, Flat-screen TV, TV, Telephone

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Outdoors

Balcony

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

FAQ's

Is this DoubleTree by Hilton Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at DoubleTree by Hilton Surabaya?

Check-in time for DoubleTree by Hilton Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the DoubleTree by Hilton Surabaya have a swimming pool?

Yes, this DoubleTree by Hilton Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Surabaya?

Best-rates for the DoubleTree by Hilton Surabaya starts from $54 per night with includes View, Sports/Activities, Restaurant, Internet, Kitchen, Laundry, Air Conditioner, Parking, Pool, TV, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Designated Smoking Area, Wheelchair Accessible, Ocean View, Wellness Facilities, Bar, Toiletries, Guest Services, Entertainment, Oceanfront, Business Services, Breakfast, Child Friendly with all other facilities. BedroomVillas.com.au matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is DoubleTree by Hilton Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Surabaya?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the DoubleTree by Hilton Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
AU $82
You will be redirected to  
Hot Deal - It has been viewed 205 times today
Not the right fit? Check out our other properties in Surabaya
10.0 (1 Review)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
New
Apartment
  • Pet Friendly
  • Accessibility
  • Security/Safety
10.0 (2 Reviews)
House
  • Air Conditioner
  • Parking
  • Balcony/Terrace
New
Apartment
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens